The Long-Lost Principle of Customer Service

In today’s world, word-of-mouth referrals have all but disappeared. Multitudes of websites offer peer and professional reviews of everything from restaurants to retailers, and cover any and all imaginable and reviewable points. Gone are the days when one exceptional dish was enough of a reason to trek to a friend’s favorite restaurant – unless, of course, it got a great review on Yelp for every possible applicable category (and then some)!

Jay Suites’ commitment to service is much deeper than a desire to rise to the top of every web-based ratings site possible. Our feedback (in our opinion) comes from much more expert sources than teams of reviewers brainstorming around a table; rather, we rely on our tenants to let us know what kind of a job we do every day. It is understandably difficult to run a restaurant that gets both good reviews and repeat customers – it is even more difficult to run a serviced-based organization where your reviews come exclusively from the same clientele base day after day. Our tenants are not just operators of their own business organizations – they are also our clients. Whether they are in their offices working away, using a conference room for the most important sales pitch of the year, or taking a much-deserved day off, we care that we are doing the best for them and their businesses. We strive to provide the best for every individual that we expect to walk in our doors every morning, and we do so without compromising the excellence of our products.

In the serviced office space business, one of the hardest days to get up and go to work is a day when a long-standing tenant is scheduled to move out. For the company that’s relocating, this is an amazing day – they’ve likely grown enough in size and revenue to build out their own office space and sign a long-term lease; this is the corporate equivalent of going away to college. For those of us that have helped these firms grow from their start-up days, and watched last years’ major crises inspire this year’s next big thing, these are bittersweet occasions. The “-sweet” side of these experiences are the realization that even as the boxes are loaded onto the truck and bound for a new prestigious address, we at Jay Suites are still in the process of marketing ourselves and impressing our tenants. It is the same commitment to excellence that made our clients choose us initially, and that we will bring to moving day. We’ve spent between six and 24 months watching businesses grow from shaky start-ups to major market powerhouses, and we are not about to stop providing the services and personalized support synonymous with the Jay Suites brand, simply because a business is no longer located in our space.

Via EPR Network
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Macarena – Belize Relocation Specialist

Cancer survivor, explorer, Mother, inventor (www.PropupPillow.com) and Realtor Macarena Rose is proud to announce she’s in the running to be the next host of TV’s “Paradise Hunters.” The show, which visits people around the world who are living their dreams in their version of paradise, is looking for a person who loves exploring new worlds and meeting the people who call them home.

Macarena certainly fits that description. Born and raised in Washington, DC, she lived in St. Petersburg Florida for 20 years and then moved to Cayo District, Belize with her 15-year-old daughter five years ago, with 10 animals in tow.

“Since moving to Belize, life has been such an adventure. No monotony for sure!” she says on her website,http://www.macarenarose.com/. “I have been blessed to have had dinner with a prime minister, coach the semi pro Men’s futbol (soccer) team, be the voice on the SMART cell phone in Belize, host a weekly TV show featuring Belizeans lives and become part of Belize and sign the Bi-Lateral agreement with N.A.R. (National Association of Realtors) accepting Belize National Association of Realtors as an Cooperating Association.” Macarena says, “See, I believe if you are to relocate anywhere, you must bring good to where you go, and decide what it is you will do, before you go.” Macarena has done that, as an ordained Minister she has helped children in the education, arts and the feeding programs. Her life is “real” and she loves to show others how to “Keep it Real” in their own life.

Through her work as a Realtor, Macarena says she has become a relocation specialist, helping people find the right home for them, wherever in the world that may be. She has also made herself quite at home in Belize. In her audition video, she gives viewers an in-depth look at the country, with all the passion and knowledge of an expert tour guide.

“Ah! It’s pitahaya!” she exclaims while visiting a local market. “I have to tell you: it looks like an artichoke, but inside it tastes like a red kiwi and it is luscious… it grows all over Belize.”

As if the way she lives her li fe was not enough- Even her very name sets her apart from the competition.

“As your host, I can offer you one thing that no one else can: my name is Macarena, and in many different countries, I can have people do the Macarena,” she says in her video.

Macarena has committed to American Cancer Society and St. Jude’s Children Research Hospital, and we are asking for you to commit to her !

The contest closes December 14, 2010. Time is running out, so go to Macarena’s contest page and VOTE for her to be YOUR host to “Keep It Real”. See here to VOTE for Macarena to keep it “REAL”.

Via EPR Network
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